Refund Policy
Effective Date: [Insert Date]
At The GK Publishing, we value your support and strive to provide high-quality products rooted in truth and integrity. Please read our refund policy carefully before making a purchase.
All Sales Are Final
All sales made through our online store are final. We do not offer refunds or exchanges for any products unless specifically stated otherwise in this policy.
Exceptions
We may make limited exceptions under the following circumstances, subject to our sole discretion:
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Damaged or Defective Items
If your order arrives damaged due to shipping or contains a manufacturer’s defect, please contact us within 7 daysof delivery at gatekeepersonline@gmail.com. Include your order number, a description of the issue, and clear photos of the damage. -
Special Circumstances
In rare and exceptional cases, we may consider refunds or exchanges based on special circumstances. All such requests will be evaluated on a case-by-case basis and granted solely at our discretion.
Digital Products
All digital downloads (eBooks, PDFs, etc.) are non-refundable once delivered, regardless of reason.
How to Request a Return or Exchange (if eligible)
Email us at gatekeepersonline@gmail.com with:
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Your full name
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Order number
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Description of the issue
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Relevant photo evidence (for damaged items)
We reserve the right to deny any request that does not meet the conditions outlined above.
Contact Us
Questions about your order or this policy? Contact us at:
📧 gatekeepersonline@gmail.com